PatientLink is an Internet based pre-collection service.  A flexible program designed to prompt payment and maintain patient goodwill.  In PatientLink’s call center, employees are trained to identify patient accounts that require follow-up, analyze the possibilities for the delay, follow-up with the self-pay patient until paid in full.   The following are the services that PatientLink will be providing:  

► To contact the patient by telephone

► To uncover problems causing Non-Payment

► To telephone the patient in the evening and Saturday morning

► To call in the name of the Medical Practice/Billing Company

► To have all money paid Directly to Billing Company/Medical   Practice

► To seriously work accounts equally regardless of balance size

►  To review with Billing Company/Medical Practice       Performance results each month

► To control the Billing Company/Medical Practice cost of collections

► To send Final Demand Letters for payment to       Patients as required