Written Policies

& Procedures

Establishing your practice’s compliance standards through the development of a code of conduct via written policies & procedures

■  HCIR Creation & Integration of a Compliant Employee Policy & Procedure Manual tailored specifically for you

■  Providing Proper Documentation and Forms for Implementing and Maintaining Compliance within organization

Designated Compliance Officers

Assigning compliance monitoring efforts to a person or persons via compliance program activities within your organization

■  Designation of Personnel within your organization to work with HCIR on the Compliance Program

■  Training and Education for Officers that will be the “eyes and ears” of compliance within organization

Comprehensive Training & Education

Conducting training & education on practice ethics, policies, and procedures

■  Will provide regular meetings/seminars on top problematic areas within the organization to all personnel.

■  Certify and Re-Certify employees that require specialization training, and make sure personnel are up to date

■  Use outside resources in training & education (Specialists in areas such as OSHA, HIPAA, etc)

Internal Monitoring

& Auditing

Conducting monitoring efforts focusing on high-risk billing, coding, and general office issues through performance of audits

■  Performance of  Assessments & Audits on your organization to find problematic areas in your practice & address them (Covers HIPAA, CLIA, OSHA, CMS, General Office Issues, and all other areas in compliance)

■  Implement tools for the monitoring of your personnel for non-compliant activities that protects you up front

■  Online reporting & monitoring tools to monitor everything in compliance simply at the push of a button

Accessible Lines

of Communication

Developing communication within office, such as discussions at meetings regarding compliance issues and community bulletin boards, to keep personnel updated with all of compliance

■  HCIR uses and implements several methods of communication of compliance between them and the client – from Telephone Hotline Numbers, Mobile contacts and email addresses, to Confidential Reporting Forms.

■  Provides an open forum for members of HCIR to communicate openly about compliance issues program

Enforcing Disciplinary Standards

Enforcing actions & standards by making clear stances or ensuring employees are aware that compliance is treated seriously and violations will be dealt with consistently and uniformly

■  HCIR recommends a listing of disciplinary standards and actions (found within manual) and reviews with client

■  Client works with Compliance Officer(s), will strictly enforce non-compliance issues and treat every investigation seriously and uniformly to prevent any notion of discrimination

Responding Appropriately to Issues

Able to respond to violations through investigative means of allegations and the disclosure of incidents to appropriate government entities

■  HCIR installs and implements a standardized investigational system for all issues and violations

■  Implements and uses compliant forms and documentation for all issues and investigations

■  Works with Compliance Officers on issues and implements policies to remove problematic areas of compliance